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Account & data

Deleting your Fleetwire account

How to ask us to delete your Fleetwire account and its data, what we remove, and what the law makes us keep. This covers the Fleetwire app on the App Store and Google Play and your account at fleetwire.io.

Email a deletion request How long we keep data

How to request deletion

1

Email us

Write to support@fleetwire.io with the subject Account Deletion Request.

2

Send it from your account email

Use the email address on your Fleetwire account and include your company name so we can find it.

3

We confirm and delete

We reply to confirm, then finish the deletion within 30 days.

You don't need the Fleetwire app installed to make a request.

What happens to your data

What we delete

  • Your user profile (name, email address, phone number)
  • Your company account, vehicle and fleet data, and booking history
  • App usage data and device identifiers tied to your account
  • Uploaded files, photos, and documents

What we keep, and for how long

  • Invoices and payment records, for up to 7 years where tax and accounting law requires it.
  • The record of your deletion request, to show we handled it.

We store kept records securely and use them for nothing else. Backups may hold deleted data for a short time before they are overwritten.

Simply put

Email support@fleetwire.io from your account address and we'll delete your account and its data within 30 days. We only keep what the law makes us keep, such as payment records.

Rented from a business that uses Fleetwire?

The rental business controls your booking and rental information. Ask that business to delete it, or email us and we'll pass your request on to them.

Questions about deletion or your data?

If anything here is unclear, get in touch and we'll help.

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